Your privacy and confidentiality is very valuable to me. It is important that you have the protection to talk about intimate details of your life without the fear of intrusion. Therefore, I have taken extensive measures to ensure HIPAA compliance using a Compliancy Group. I do not provide my email as a protection to you the client, as email is not always secure. Instead I use a secure messaging system, secure video chat, and a secure EHR for contact with my clients and I have a Business Associate Agreement with these services. I have also completed HIPAA audits, gap analysis, remediation, and risk analysis to ensure that your information is safe and secure.
Notice of Privacy Practices
Protected health information or PHI: Defined as any individually identifiable health information collected or created as a consequence of the provision of health care by a covered entity, in any form (including verbal communications).
Soul Care Counseling and Consulting, PLLC values your security, privacy and confidentiality and has taken appropriate measures to ensure that your private information is secure in the office as well as online. No personal information is shared unless prior authorization is given. This notice describes how medical/ mental health and substance abuse information about you may be used and disclosed and how you can get access to it. Please review carefully before agreeing to this policy.
This policy applies to Soul Care Counseling and Consulting, PLLC physical location, the website: soulcareharrisburgnc.com and secure patient portal or any of our mobile applications used for services.
By using our website, secure patient portal or mobile applications used for services you are consenting to the terms of this policy. Please do not use the soulcareharrisburgnc.com website, secure patient portal or any of our mobile applications used for services if you do not agree to the terms of this policy.
Uses and Disclosures of PHI
1) Treatment and Health Care Operations
As part of your treatment at Soul Care Counseling and Consulting, PLLC, you will provide us with demographic information to include name, phone number, address, and other PHI information. As part of the assessment you will provide information on your current symptoms, medical history, psychological history, social development, educational history, legal history and family history. This information is a valuable tool to determine your best course of treatment in mental health counseling. Your record will be the physical property of Soul Care Counseling and Consulting, PLLC; however, the information provided in the record belongs to you. During the course of treatment you will have progress notes created in your medical records. Please ensure that when you authorize another agency access to your medical records that you specify exactly what you are releasing as this is highly sensitive information. If you use insurance, your insurance clearinghouse will have access to your files for billing purposes. Soul Care Counseling and Consulting, PLLC does not save credit card numbers. In using and disclosing your protected health information (PHI), it is our objective to follow the Privacy Standards of the Federal Health Insurance Portability and Accountability Act (HIPAA) and requirements of North Carolina law.
Device ID numbers may be saved when you interact with website and patient portal.
information provided by Google Analytics' Demographics and Interest Reports, including age, gender, affinity categories, in-market segments, and other categories provided by that service may be collected.
PHI may also be collected for appointment reminders or to provide the client with beneficial services that may be of interest to client.
Please note that email is not a secure method of communication and we do not recommend this as a secure method of communication without encryption. Soul Care Counseling and Consulting, PLLC utilizes a secure patient portal on our website for secure chat, and secure video conferencing.
The list above may not be an all inclusive list of data collection and it may change as our business practices change. We have to have certain information to run our business as part of your treatment.
Uses of PHI in Soul Care Counseling and Consulting, PLLC